Effective Date: November 1, 2024

Welcome to Velvess.com, operated by COMMERCESPHERE INC. Protecting your privacy is a priority, and we are committed to complying with the General Data Protection Regulation (GDPR). This Privacy Policy outlines how we collect, use, share, and safeguard your information when you interact with our website, where we offer luxurious silk and satin products.

By using our website, you consent to the practices described in this policy. Please review it carefully to understand how we manage your data.

1. Data Controller Information

• Company Name: COMMERCESPHERE INC.

• Website: www.velvess.com

• Email: [email protected]

• Address: 254 Chapman Rd, Ste 208 #19674, Newark, Delaware 19702

2. Data We Collect

We collect information to deliver and improve our services.

a. Personal Identification Information

• Name: First and last name

• Contact Information: Email address, phone number, billing and shipping address

• Payment Details: Credit card details (used for transactions only)

b. Usage Data

• Device Details: IP address, browser type, operating system

• Activity Information: Pages visited, clicks, and time spent

c. Cookies and Tracking Technologies

We use cookies to improve your experience, as outlined in our Cookie Policy.

3. Cookie Policy

Cookies are small text files stored on your device to enhance website functionality and personalize your experience.

Types of Cookies We Use

• Essential Cookies: Necessary for website operation (e.g., secure logins).

• Performance Cookies: Help analyze website usage for improvement.

• Functionality Cookies: Remember preferences to provide a personalized experience.

• Marketing Cookies: Deliver tailored advertising and track engagement.

Managing Cookies

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect website functionality. For more details, visit our full Cookie Policy.

4. How We Use Your Data

Your information is used for:

• Order Processing: Managing purchases and payments

• Customer Support: Addressing inquiries and order updates

• Marketing: Sending newsletters and promotions (with consent)

• Analytics: Improving website functionality

5. Sharing Your Data

We only share your data when necessary, including with:

• Service Providers: Hosting, payment processing, and order fulfillment

• Legal Authorities: Compliance with legal obligations

• Business Transfers: In case of mergers or acquisitions

6. International Data Transfers

Data may be transferred outside the European Economic Area (EEA). We ensure adequate safeguards, such as standard contractual clauses or explicit consent, to protect your information.

7. Data Retention

We retain your data only as long as necessary or as required by law. Purchase-related data is kept for tax and compliance purposes.

8. Your GDPR Rights

As an EU user, you have the following rights:

• Access: Request access to your data.

• Correction: Update inaccurate or incomplete information.

• Erasure: Request data deletion under certain conditions.

• Restriction: Limit data processing in specific cases.

• Portability: Transfer data to another service.

• Objection: Opt-out of data processing for marketing.

• Withdraw Consent: Revoke consent for processing at any time.

To exercise these rights, contact us at [email protected]. Verification may be required for security purposes.

9. Data Security

We implement industry-standard measures to protect your data. However, no method of transmission or storage is completely secure.

10. Third-Party Links

Our website may link to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing information.

11. Children’s Privacy

Our website is not intended for children under 16. If a child has provided personal data, contact us to delete the information promptly.

12. Changes to the Privacy and Cookie Policies

We may update this policy periodically to reflect changes in practices or legal requirements. Revisions will be indicated by the “Effective Date” at the top.

13. Contact Us

For questions or concerns, contact us at:

• Email: [email protected]

• Address: COMMERCESPHERE INC., 254 Chapman Rd, Ste 208 #19674, Newark, Delaware 19702

Thank you for choosing Velvess. We are committed to safeguarding your privacy and providing exceptional service.