Terms and Conditions

Effective Date: November 1, 2024

Welcome to Velvess.com. These Terms and Conditions outline the rules and regulations for the use of the Velvess website and the purchase of silk and satin products from COMMERCESPHERE INC. By accessing this website, you accept and agree to comply with these terms. Please read them carefully.

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1. Introduction

 

• • Website Name: Velvess.com

• • Business Name: COMMERCESPHERE INC.

• • Email: [email protected]

• • Business Address: 254 Chapman Rd, Ste 208 #19674, Newark, Delaware 19702

These terms constitute a legally binding agreement between you (the user) and COMMERCESPHERE INC. (referred to as “we,” “our,” or “us”). Your use of the website signifies that you have read, understood, and agreed to these Terms and Conditions.

2. Use of the Website

By accessing Velvess.com, you agree to the following:

 

• • You are at least 18 years of age or have the consent of a legal guardian to use this website.

• • You will use this website for lawful purposes only and will not engage in any activity that may harm the website, users, or third parties.

• • You agree not to copy, modify, distribute, or resell any content from Velvess.com without our explicit permission.

We reserve the right to restrict access to parts of the website or the entire website at our discretion.

3. Intellectual Property

All content on this website, including text, images, logos, and product descriptions, is the property of COMMERCESPHERE INC. or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use any content from this website without prior written permission from us.

4. Products and Descriptions

We strive to ensure that the descriptions, images, and other product information on Velvess.com are accurate. However, we do not guarantee that all content is error-free. Product images may vary slightly in color or design due to display settings on devices.

Product Availability

 

• • All products are subject to availability. We reserve the right to limit the quantities of any products or discontinue any product at any time without notice.

• • If a product you ordered is out of stock, we will notify you and provide the option to wait for restocking or receive a refund.

5. Pricing and Payments

Pricing

 

• • All prices are listed in USD and are subject to change without prior notice.

• • We are not responsible for pricing errors. If an item’s price is listed incorrectly, we reserve the right to cancel the order and notify you of the error.

Payments

 

• • We accept various payment methods, including major credit cards and payment gateways, as displayed on our website.

• • By placing an order, you authorize us to charge your selected payment method for the total amount of your purchase, including any applicable taxes, shipping fees, or other charges.

• • You agree to provide accurate billing and payment information to ensure successful order processing.

6. Order Process

When you place an order on Velvess.com:

 

1. 1. Order Confirmation: You will receive an email confirming receipt of your order. This does not signify acceptance of your order.

1. 1. Order Acceptance: We reserve the right to accept or decline your order at any time after receipt. Once your order is accepted and processed, you will receive a shipping confirmation email.

1. 1. Order Cancellations: We reserve the right to cancel an order for any reason, including product unavailability, errors in pricing, or if the payment cannot be processed. In the event of a cancellation, you will be notified, and any payment made will be refunded.

7. Shipping and Delivery

Shipping

 

• • We offer various shipping options. Shipping fees and delivery times will vary depending on your selected option, destination, and order total.

• • Shipping times provided at checkout are estimates and not guaranteed.

Delivery

 

• • Delivery dates are estimates and may be affected by factors beyond our control, such as customs delays or carrier disruptions.

• • We are not responsible for any loss, delay, or non-delivery due to events beyond our control.

8. Returns and Refunds

We want you to be satisfied with your purchase. If you wish to return an item, please refer to our Refunds and Returns Policy for detailed information on eligibility, conditions, and the returns process.

 

• • Return Eligibility: Products must be in their original, unused condition and in their original packaging.

• • Return Period: Returns must be requested within 14 days of receipt.

• • Refunds: Refunds will be issued to the original payment method after we receive and inspect the returned product. Shipping fees may not be refunded.

For any questions or concerns regarding returns, please contact us at [email protected].

9. Privacy Policy

Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your information when you use Velvess.com. By using our website, you agree to our Privacy Policy.

10. Limitation of Liability

To the maximum extent permitted by law:

 

• • COMMERCESPHERE INC. is not liable for any indirect, incidental, or consequential damages resulting from your use of Velvess.com or any products purchased from the site.

• • Our liability for direct damages is limited to the total amount you paid for the product causing the damage.

This limitation of liability does not apply to instances where the law prohibits such limitations.

11. Indemnification

You agree to indemnify and hold COMMERCESPHERE INC. harmless from any claims, liabilities, damages, and expenses, including attorney’s fees, arising from your use of the website, breach of these terms, or violation of any third-party rights.

12. Dispute Resolution

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of laws principles.

Dispute Resolution

Any disputes arising from these Terms and Conditions or your use of Velvess.com will be resolved through binding arbitration in Delaware, USA, under the American Arbitration Association’s rules. You waive any right to a jury trial or to participate in a class action.

13. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. Your continued use of Velvess.com after any modifications constitutes acceptance of the revised terms.

14. Contact Information

If you have any questions, comments, or concerns about these Terms and Conditions, please contact us:

 

• • Email: [email protected]

• • Address: COMMERCESPHERE INC., 254 Chapman Rd, Ste 208 #19674, Newark, Delaware 19702

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Thank you for choosing Velvess. We are committed to providing you with high-quality silk and satin products and an excellent online shopping experience.